Shipments and Returns
We offer free standard UK Delivery for ALL our products here at LLM Handling Equipment. Delivery charges are based on shipping to business addresses in England, Wales and Southern (Industrial) Scotland but excludes Eurozone countries, Northern Ireland, Eire, Scottish Highlands and Islands, Channel Islands, Isle of Man and other non-mainland addresses.
We reserve the right to charge increased delivery fees to remote locations or private addresses. We also reserve the right to cancel any order if these increased charges are not acceptable to you.
We provide an overnight delivery service upon request at an additional cost. If you wish to arrange for a next day service, additional shipping costs may be incurred, please contact us first for a quotation.
LLM Handling Equipment will be happy to receive back any items which are deemed to be unsuitable by the customer. Intention to return unsuitable items must be advised within 14 working days from receipt.
Returns are subject to the following conditions:
- The product shall be unused, as new, in saleable condition and in its original packaging
- LLM Handling Equipment will arrange for the goods to be collected, although the cost will be passed on to you the customer
- Upon return, goods will be examined and if applicable a refund less the return carriage fee will be issued
- Should the goods be deemed not suitable for resale at full market price, no refund will be given
- Goods will not be accepted back without prior notice
Your Pack Shipment
We ensure your product arrives in perfect working condition through a thorough and careful packaging process. The LLM Handling Equipment team use protective material on damageable areas displaying the care and attention used throughout manufacturing. All our equipment comes with the relevant CE test certificates and user manuals to allow the operator to get on with the job in hand.
We estimate a delivery time of between three and five working days for delivery to site for items currently in stock. For items currently out of stock we estimate three to four weeks for delivery.
Our products are heavy freight items and you will need a forklift truck in order to unload the items from the delivery vehicle. If you do not have use of a forklift truck, then it is important that you tell us, so we can request your goods be delivered on a vehicle with a tail lift. Requesting a tail lift vehicle may incur a carriage charge and an extended delivery time.